I don’t understand this Business question and need help to study.

In a webcam or screencast using a PowerPoint of no longer than 15 minutes (max 5-6 slides) in duration, present an example of a waiting line process with which you are familiar where the queuing system concepts you are exploring this week could potentially improve the rigor and quality of the decision-making process. You will be expected to select a situation for which a waiting line system is applicable. Your posting will be expected to address each of the following items, at a minimum:

Slide 1 – Cover slide

Slide 2

Slide 3

Slide 4

Slide 5