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Topic .

We can’t stop communicating:- Even when we are saying nothing, we are communicating. The way we dress, the way we look, the attitudes we show, the choices we make in our behaviour, and many other things all make up part of our ‘communication’ to the world. Even when we don’t show up, that can be a form of communication! And the same is true of those around us. Explain what this means, giving researched examples. Discuss how the communication choices we make an impact on a person’s life and career. As a group, try to present a checklist of useful points to consider if we want to make more positive impressions on others, become more effective communicators, and then use this to achieve our goals in life.

Meeting the learning outcomes of this unit as follows:

a. Develop a basic capacity to reflect on current theory and practice

b. Demonstrate the ability to convey both spoken and written communications and an understanding of the key concepts of the communication process

c. Apply research skills and resources to collect, analyse and present task-relevant information in a logical and professional manner

d. Demonstrate the ability to work independently or as part of a team as an effective communicator

e. Develop an understanding of negotiation and conflict resolution management principles

word limit – 1500

Reference sources must be cited in the text of the report, and listed appropriately at the end in a reference list using APA referencing style.

Required conted

• Executive Summary – summary of the report

• Table of Contents – all sections and pages must be numbered

• Introduction – background to the topic, scope of report, methodology used

• Body of the report – to contain appropriate sections and sub-sections, the discussion should progress in a logical order, supported by the correct use of paragraphs

• Graphs, tables and illustrations – at least one illustration (correctly referenced) and one table or graph (correctly referenced if appropriate)

• Conclusions and recommendations

• List of References or Bibliography

• Appendix (inclusion of data used, and any items authors believe should be included in their entirety



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